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Unsettled summonses: Motorists will be barred from renewing road tax, driving licence

PUTRAJAYA: Motorists, who have yet to settle some 18 million outstanding summonses, have only five more days before they are barred from renewing their road tax and driving licences.

Road Transport Department (JPJ) director-general Datuk Solah Mat Hassan also warned on Wednesday there would not be any further grace period for traffic offenders who failed to settle their summonses by the Feb 28 deadline.

“If not settled, you will be blacklisted by the respective agencies and you won’t be able to renew your road tax or driving license,” he said.

Solah also said there were still more than 15 million unpaid summonses which were issued between 2000 and 2008 - 13,796,212 by the police, 831,599 by KL City Hall (DBKL) and 434,003 by the RTD.

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PUTRAJAYA: Motorists who have yet to settle an estimated 18 million outstanding summonses have just four more days to do so before they are barred from renewing their driving licences and road tax.

Those who don’t want to get blacklisted after the Feb 28 deadline should check their summonses online at MyEG and pay up at Road Transport Department (JPJ) offices, traffic police counters or post offices.

JPJ director-general Datuk Solah Mat Hassan said special desk officers had been assigned to look into complaints and disputes on traffic summonses.

At least two desk officers have been assigned in every state and branch office of JPJ, traffic police and Kuala Lumpur City Hall (DBKL).

“More officers will be assigned in states with a higher number of registered drivers such as Selangor,” he told a press conference on the implementation of new traffic compound rates from March 1.

Also present were Federal Traffic Police chief SAC1 Datuk Abd Aziz Yusof and DBKL security and enforcement chief Mohd Sauffi Muhamad.

Solah said the desk officers were assigned after the three enforcement agencies received a deluge of complaints via e-mail, letters and media reports from road users who disputed their traffic compounds and summonses.

“Each agency has prepared special desk officers to look into these disputes,” he said.

An example of a dispute is the motorist being unable to renew his driving licence or road tax despite having settled his summons.

In cases like this, the desk officers will help get the offender removed from the blacklist.

Solah reminded offenders to avoid long lines at the agencies by settling their summonses at 688 post offices nationwide.

“Just go straight to the post office, not just JPJ or police. And don’t wait until the last minute on Feb 27 or 28,” he said.

He warned that there would be no further grace period for traffic offenders who failed to settle their summonses before March 1.

Solah noted there were still about 15 million unpaid summonses issued between 2000 and 2008 – 13,796,212 under police, 831,599 under DBKL and 434,003 under JPJ.

New traffic compound rates will be effective from March 1 with offences divided into four categories and compounds ranging from RM40 to RM300. These are for offences such as speeding, beating the red light, overtaking on double lines and using the mobile phone without a hands-free kit while driving.

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PUTRAJAYA: Motorists who want to dispute their summonses can now refer to desk officers at the Road Transport Department (RTD) offices and police stations nationwide.

RTD director-general Datuk Solah Mat Hassan said the desk officers have been appointed following a large number of complaints from motorists with regard to the summonses issued to them, although he was unable to provide the figures.

The desk officers, he said, would explain the summonses to the drivers and investigate disputes if the need arose.

"By having these desk officers, disputes need not be taken up at the payment counters, which is usually the case when motorists are unhappy with the summonses," he told reporters here yesterday.

However, he added that fines could not be paid to the desk officers.

He said the motorists would still have to pay their fines at the payment counters after the dispute had been resolved.

Solah said municipal councils nationwide would soon have their own desk officers for similar purposes.

On the recently standardised traffic compounds issued by the traffic police, RTD and local councils that will to take effect on March 1, Solah said the new ruling would, for now, involve the RTD, police and Kuala Lumpur City Hall instead of all local councils nationwide.

He also reminded motorists that they were in danger of being blacklisted if they did not settle compounds issued by the RTD and traffic police before Feb 28.

The blacklisting process for not clearing traffic fines by municipal councils will take effect next month as the department was still working on the mechanism.

"Don't wait till the last minute or you will not be able to renew your road tax and driver's licence."

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PETALING JAYA: Long queues and system delays made it a frustrating day for those settling their traffic summonses at post offices and police stations in the district.

A Section 21 Pos Malaysia outlet staff said that since the reminder of the deadline to settle traffic summonses before Feb 28 was an­­nounced on Wednesday, there had been a sharp spike in the number of people settling their fines.

“Many people have been accessing the system since Wednesday. The system has slowed to a crawl.

“It takes slightly more than two minutes on average for each transaction to go through, or the system simply hangs or crashes,” the staff member, who declined to be named, said.

She added that there were similar complaints from other post offices and police stations.

A check at the Petaling Jaya district police headquarters revealed a similar scenario, with officers manning the traffic summons counters citing system delays.

Motorists, meanwhile, have been clogging post offices here with stacks of unpaid summonses.

Saberi Abdul Rahman, 60, was shocked when he found out that his son had collected 15 summonses, all of which had yet to be paid.

“I went to the police station to check and got a printout of the summonses. I read about the deadline so I came quickly to settle them,” said the retiree.

Road Transport Department director-general Datuk Solah Mat Hassan had warned there would be no further grace period for traffic offenders who fail to settle their summonses after March 1.

There are an estimated 18 million outstanding summonses and the last-minute rush to meet the deadline is expected to intensify on Monday.

In PENANG, a long queue was seen at the George Town district police headquarters as many people turned up to settle their traffic summonses.

One of them, who wanted to be known only as Yeap, said he waited for almost two hours before he could pay the RM1,130 fines for 12 summonses on his friend’s behalf.

The retiree, in his 70s, said there was already a long queue when he arrived at about 11am.

Housewife Rafidah Ramli, 30, said she paid RM380 for four summonses, ranging from speeding, illegal parking and beating the red light.

She said she knew about the deadline after watching the news on television and had waited for nearly three hours before she could pay up.

“My husband could not come personally due to work commitments,” she added.

A police spokesman said they had opened extra counters to speed up the process in anticipation of the large crowd.

In JOHOR BARU, a check at the Johor Baru (South) traffic police depot saw scores of people waiting to settle their summonses.

Johor traffic officer-in-charge Deputy Supt Roslan Ali said a total of 4,387,544 summonses were issued by police in the state last year.

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PUTRAJAYA: A total of 18 million summonses for traffic offences issued by the police, Road Transport Department (RTD) and Kuala Lumpur City Hall from 2000 to 2009 have yet to be settled, according to a joint media statement issued by the three authorities.

Of the figure, 15.6 million were summonses issued by the police, 1.8 million by City Hall and 608,070 by RTD.

RTD director-general Datuk Solah Mat Hassan, who provided copies of the statement to Pressmen here today, said between Feb 11 and 17, only 1,227 RTD summonses were settled while the numbers for the police and City Hall were 113,447 and 35, respectively.

He also reminded offenders not to wait for the last minute to settle their summonses in view of the Monday deadline.

"The question of places to pay does not arise as this can be done at post offices which numbers over 600 in the country. It is not only at RTD offices and police stations where summonses can be paid," he said.

Meanwhile, Solah said the new compound rates for settling traffic summonses would come into force on March 1 and would be uniformly applied by the three agencies.

The rates will apply for offences committed from March 1 whereas the old rates introduced in 2007 apply for summonses issued prior to March 1.

Solah said as per the amended Road Transport Act, traffic offenders who do not settle their summonses within the stipulated time would be blacklisted by RTD and the police. As for City Hall and other enforcement agencies involved, a blacklisting mechanism has yet to be fixed.

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Motorists throng police stations and post offices to beat deadline

PETALING JAYA: As the deadline to settle traffic summonses at a discount loomed, frantic motorists thronged police stations and post offices nationwide to pay and avoid having their names blacklisted by the Road Transport Department.

Many more are expected to clear their summonses today.

MyEG managing director Wong Thean Soon said www.myeg.com.my had processed around 150,000 to 200,000 payment transactions a day over the last few days.

“We also received approximately 500,000 summons checking requests a day for the past week,” he said.

Those who do not settle their summonses before today’s deadline will be blacklisted, barring them from renewing their driving licences and road tax.

From tomorrow, motorists will have to pay the full summons fine if they want their names removed from the blacklist.

In JOHOR BARU, the general post office saw more than 3,000 traffic offenders rushing to settle their summonses yesterday.

Supervisor Mohd Fauzan Ibrahim said four counters were opened to accommodate the crowd.

“There were a total of 2,100 people who turned up to settle their summonses on Saturday. On Friday there were 2,650,” he said.

A check at the Johor Baru (South) traffic police depot also revealed a long queue of people.

In IPOH, however, the crowds were smaller.

A retired salesman, who wanted to be known as Ong, said there were fewer people at the police station compared to the past few days. However, Ong said, he had to wait for about two hours to settle his summonses.

At the post office, about 70 people waited their turn to pay.

In PENANG, some 300 people paid their traffic summonses at five counters at the general post office in Downing Street, George Town, from 8.30am to 5pm.

Many motorists also headed to the post offices in Tesco Penang, Queensbay Mall and Carrefour in Seberang Jaya.

Among those at the Downing Street post office was M. Lingeshwaren, 23.

He said he had waited six hours on Saturday at the Bayan Lepas police station, but still failed to settle his fines.

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Online payment of summonses at peak capacity on last day of discount

KUALA LUMPUR: Several online traffic summons payment services are running at peak capacity as the deadline to settle traffic summonses at a discount ends Monday.

A Bernama survey discovered that gaining access to the police, Myeg, and an interactive e-government website, Rilek eService, was difficult due to heavy traffic.

The situation is expected to persist until 5pm with traffic offenders expected to settle their summonses by credit cards or by debiting their accounts.

The police website posted a note, notifying motorists that the servers were running at maximum capacity and urged them to get back after 6pm if they have difficulties in checking their summons details.

It also said that it was under urgent maintenance and apologised for the inconvenience.

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