PETALING JAYA: Long queues and system delays made it a frustrating day for those settling their traffic summonses at post offices and police stations in the district.
A Section 21 Pos Malaysia outlet staff said that since the reminder of the deadline to settle traffic summonses before Feb 28 was announced on Wednesday, there had been a sharp spike in the number of people settling their fines.
“Many people have been accessing the system since Wednesday. The system has slowed to a crawl.
“It takes slightly more than two minutes on average for each transaction to go through, or the system simply hangs or crashes,” the staff member, who declined to be named, said.
She added that there were similar complaints from other post offices and police stations.
A check at the Petaling Jaya district police headquarters revealed a similar scenario, with officers manning the traffic summons counters citing system delays.
Motorists, meanwhile, have been clogging post offices here with stacks of unpaid summonses.
Saberi Abdul Rahman, 60, was shocked when he found out that his son had collected 15 summonses, all of which had yet to be paid.
“I went to the police station to check and got a printout of the summonses. I read about the deadline so I came quickly to settle them,” said the retiree.
Road Transport Department director-general Datuk Solah Mat Hassan had warned there would be no further grace period for traffic offenders who fail to settle their summonses after March 1.
There are an estimated 18 million outstanding summonses and the last-minute rush to meet the deadline is expected to intensify on Monday.
In PENANG, a long queue was seen at the George Town district police headquarters as many people turned up to settle their traffic summonses.
One of them, who wanted to be known only as Yeap, said he waited for almost two hours before he could pay the RM1,130 fines for 12 summonses on his friend’s behalf.
The retiree, in his 70s, said there was already a long queue when he arrived at about 11am.
Housewife Rafidah Ramli, 30, said she paid RM380 for four summonses, ranging from speeding, illegal parking and beating the red light.
She said she knew about the deadline after watching the news on television and had waited for nearly three hours before she could pay up.
“My husband could not come personally due to work commitments,” she added.
A police spokesman said they had opened extra counters to speed up the process in anticipation of the large crowd.
In JOHOR BARU, a check at the Johor Baru (South) traffic police depot saw scores of people waiting to settle their summonses.
Johor traffic officer-in-charge Deputy Supt Roslan Ali said a total of 4,387,544 summonses were issued by police in the state last year.
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